PRO Services Dubai

PRO Services in Dubai

PRO services means handing the government side of running a company to a specialist who deals with the authorities.

Outsourced PRO does not replace your legal responsibility as the company. The licence, the visas and the compliance obligations stay yours.

15+ years10,000+ engagements4.8 Google, 163+ reviewsISO certified

What PRO means

PRO stands for Public Relations Officer

In plain terms

The term has nothing to do with marketing. A PRO handles a company's transactions with government departments.

4+Authorities cleared: MOHRE, GDRFA, DED, MOFA
One deskVisas, IDs, labour cards, attestation
No queuesWe submit and follow up in person

Every company in Dubai needs this work, in-house or outsourced. Someone has to move paperwork between you and DET, MOHRE, GDRFA, ICP, the FTA and Dubai Municipality.

See transparent PRO pricing
A PRO clearing company documents at a Dubai government counter

Who a PRO deals with

The authorities behind a mainland file

Six core bodies for any DET-licensed company, plus a sector regulator depending on your activity.

DETLicensing and renewals
MOHRELabour cards and WPS
GDRFAResidence visas
ICPEmirates ID
FTACorporate tax and VAT
DMActivity approvals

What is covered

Three categories of PRO work

Corporate transactions tied to the licence, employee visa work, and personal or family residency.

The mainland operating system

Mainland Company Setup

One desk. Formation, banking, visas, tax, and renewal, handled end to end.

  1. 01

    Corporate PRO

    Everything tied to the company's licence and legal standing, rather than an individual's status.

  2. 02

    Employee and staff PRO

    Usually the highest-volume category: getting a worker legally employed and resident, and keeping that current.

  3. 03

    Personal and family PRO

    The owner's and dependents' residency, tracked on a separate calendar from corporate dates.

Speak to a Mainland SpecialistDependent dates are tracked separately from the licence.

Build or buy

In-house vs outsourced PRO

Government fees do not change based on who submits. What changes is who absorbs the labour and the risk.

Side by side
Outsourced PROPer task or retainer
In-house PROSalaried employee
Best atWhere each wins
Low or occasional volume
Constant, high volume
Cost shapeHow you pay
Per transaction or retainer
Fixed salary, plus visa
Portal knowledgeWho holds it
Spread across many clients
Learned and kept in-house
Leave coverWhen they are away
Built in
Needs cover arranging
BreakevenWhen it pays off
A few visas, one renewal
Frequent hiring and churn
Deadline trackingWho watches dates
Flagged ahead of expiry
Depends on the individual
Rejected submissionsWho fixes them
Corrected and resubmitted
Absorbed as staff time
Best for
Most SMEs and new setups
High-churn large employers
Our take

Below a steady stream of monthly transactions, outsourced is cheaper and more reliable. In-house wins once volume is constant enough to keep someone busy.

Pricing models

Three ways PRO services are priced

Which one fits depends on transaction volume. All figures indicative for 2026.

Per transaction

Pay for each service as it happens. Suits occasional needs.

  • Single PRO transaction, fromAED 1,500
  • One visa renewalFrom AED 1,500
  • One licence amendmentFrom AED 1,500
  • Document attestationQuoted per doc
Government fees are separate and charged at cost.

Retainer and annual

For steady, recurring visa and renewal activity.

Retainer
Monthly

Steady, recurring visa and renewal activity

  • AED 1,500 to 6,000 per month
  • Scales with transaction volume
  • Scales with employees sponsored
  • Ongoing deadline tracking
Ask for a fixed quote against your actual transaction volume. We itemise the government fee and the service fee separately on every quote.
See a sample retainer

How it works

The PRO process, step by step

The exact steps vary by transaction, but a typical engagement follows this pattern.

  1. Document collection

    We list exactly what is needed for the transaction: passports, photos, licence, MOA.

  2. Application submission

    Submitted through the relevant portal: DET, MOHRE, GDRFA or ICP.

  3. Government processing

    The authority reviews and schedules a medical or biometric appointment.

  4. Critical stage

    Follow-up and tracking

    We chase the file if it stalls, and correct and resubmit if rejected.

  5. Collection and handover

    The stamped document is collected, with the expiry logged for renewal.

Document work

Clearance, attestation and notary

Almost every transaction depends on a document being accepted in the right legal form first.

  • Document clearance against the exact format
  • Attestation of educational and marriage certificates
  • Powers of attorney recognised in the UAE
  • Notary witnessing for the MOA and contracts

Attestation runs via the issuing country, the UAE embassy abroad, and the UAE Ministry of Foreign Affairs.

Request your task quote
Attested certificates, powers of attorney and notarised documents prepared on a Dubai PRO services desk

Timelines

How long PRO transactions take

Indicative for 2026, and able to move outside these windows during peak periods.

TransactionIndicative time
Employment and PRO visa processing
7-15 working days
Bank account, mainland company
1-3 weeks
Bank account, free zone company
2-4 weeks
Bank account, branch office
2-5 weeks
Emirates ID through ICP
Per ICP processing
Document attestation
Varies by origin

Bank ranges vary by bank, activity, and how complete the supporting documentation is at submission.

Labour, WPS and tax

The compliance a PRO should be tracking, not just visas

A provider that only chases visas and misses labour and tax compliance is doing half the job.

  1. 01

    Wage Protection System

    Salaries must be paid through the WPS on time and in full. MOHRE tracks this, and repeated violations affect a company's ability to process new labour cards and visas.

  2. 02

    Emiratisation quota

    Qualifying private-sector companies must meet a MOHRE quota. For 2026, an AED 6,000 minimum wage threshold, and the Nafis subsidy of up to AED 7,000 a month.

  3. 03

    Corporate tax registration

    Within 3 months of incorporation under FTA Decision No. 3 of 2024, even at nil expected tax. The rate is 0% to AED 375,000 and 9% above.

  4. 04

    VAT registration

    Standard rate 5%. Mandatory once taxable turnover crosses AED 375,000, with voluntary registration available from AED 187,500.

  5. 05

    Renewal dates, tracked ahead

    Licence renewal, Ejari, employee and dependent visas each run on their own clock. Track headcount against quota before a shortfall triggers a charge.

  6. 06

    Where the value shows up

    As problems that never happen: a licence that never lapses, a visa that renews before expiry, a tax registration filed inside the deadline.

Mainland vs FZ

Why mainland PRO is different

The difference starts before any visa is applied for.

Myth

PRO work is the same mainland or free zone.

Reality

It is not. A registered Ejari tenancy is a precondition for a mainland licence, and that same registration feeds your visa allocation.

Myth

The 9 square metre rule applies to mainland too.

Reality

That figure is a free zone convention. Mainland allocation has no published formula; MOHRE and GDRFA assess it case by case.

Myth

A bundled PRO price is easier to compare.

Reality

It is harder. A bundled figure hides which part is the authority's fee and which is the provider's. They should be separate lines.

Myth

A home degree certificate is enough for a permit.

Reality

Rarely. Attestation runs through the issuing country, its UAE embassy, and the UAE Ministry of Foreign Affairs. Start it early.

Myth

Outsourcing PRO moves the liability to the provider.

Reality

It does not. An outsourced PRO executes the process; the licence, the visas and the penalty for a missed date stay with the company.

Myth

Tax registration can wait for the first return.

Reality

It cannot. Registration and filing are separate, and the registration window runs from incorporation, not from your first profit.

Our job is not to sell you a license. It is to set up the right one.

Choosing a provider

Five checks before you sign

Each separates a provider who tracks your deadlines from one who reacts after a penalty notice.

A pre-submission review, every time

We screen your file against each trigger before it reaches DED, so issues are fixed at the desk, not at the counter.

Common rejection triggers5 we catch
How we prevent it

We itemise the government fee and the service fee on every quote, per transaction, so you can see exactly where the money goes rather than taking a bundled figure on trust.

How we prevent it

We flag upcoming licence renewals and visa expiries proactively. The client should never be the one who has to remember and ask.

How we prevent it

Office, Ejari and visa allocation mechanics differ from free zone. We work mainland files daily, so we know how office size and Ejari registration interact with allocation.

How we prevent it

We correct and resubmit as part of managing the process, rather than treating a rejection as a trigger for an extra charge.

How we prevent it

We put the 3-month corporate tax registration window on your calendar at incorporation, alongside licence and visa setup.

We check all of these before filing, not after a rejection.

The real value

Problems that never happen

Most of the value in a well-run PRO relationship is invisible, because it shows up as absence.

01

A licence that never lapses

Renewal started ahead of expiry, with Ejari and fines cleared first.

The headline advantage
02

A visa that renews in time

Employee and dependent dates tracked separately, so neither slips.

03

WPS payments inside the window

Repeated violations affect your ability to process new labour cards.

04

No Emiratisation charge

Headcount tracked against quota before a shortfall becomes a contribution.

05

Tax registration filed on time

Inside the 3-month window, rather than after an FTA reminder.

Worth the cost?

See a full mainland cost breakdown in two minutes.

Run the numbers

Why DMCS

A mainland PRO desk

This reflects how PRO work actually runs for a DET-licensed mainland entity, not a generic UAE-wide summary.

Where setups fail most

Banking-aware structure

We set up your company with the bank's review in mind. Activity wording, office type, structure, all chosen to open accounts, not block them.

01

Government fee and service fee, separated

On every quote, every transaction. You see what is paid at cost to the authority and what is ours.

02

Deadlines flagged, not remembered

Licence renewal, Ejari, employee visas, dependent visas, WPS and the tax window, all tracked ahead of time.

03

Mainland mechanics, properly understood

How office size and Ejari registration interact with visa allocation, rather than a free zone rule of thumb applied to a DET file.

04

Rejections absorbed

If a submission comes back, correcting and resubmitting is part of managing the process.

Real results from our clients

What our clients say about working with us

Real Google reviews from founders we have set up and kept compliant on the Dubai mainland.

DMCS.

Dubai Mainland Company Setup, by the team behind Riz & Mona

163+ Google reviews

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Common questions

PRO services, answered

PRO stands for Public Relations Officer. In the UAE this means the person or firm handling a company's government transactions: licence renewals, visa processing, labour cards, Emirates ID applications and document attestation, submitted to DET, MOHRE, GDRFA and other authorities.
Corporate transactions (licence renewal, MOA drafting and notarisation, establishment card, e-signature card, activity approvals), employee transactions (labour cards, work permits, visas, Emirates ID, medical tests), personal and family transactions (spouse, parent and dependent visas, Golden Visa support), and document clearance, attestation and notary services underneath all of the above.
Indicative 2026 pricing runs on three models: per-transaction from around AED 1,500, a monthly retainer of AED 1,500 to AED 6,000, or an annual package from around AED 4,595 per year. These figures are indicative for 2026 and vary by transaction volume and company activity.
Typically 7 to 15 working days, depending on the visa type, documentation accuracy and government processing load. This is indicative for 2026 and can shift during peak periods.
Yes. Holding a licence does not remove the ongoing government transactions that come with running the company: annual renewal, employee visa processing, WPS and Emiratisation compliance, and corporate tax and VAT registration. A PRO service handles these on an ongoing basis, not just at setup.
Corporate PRO covers the licence itself (renewal, amendments, MOA, establishment card). Employee PRO covers staff visas, labour cards and Emirates ID. Personal PRO covers the owner's and dependents' residency, including spouse, parent and Golden Visa applications.
Yes, Golden Visa applications for eligible investors and professionals, along with spouse, parent and dependent visa applications and renewals, fall under the personal and family PRO category.
For low or occasional transaction volume, outsourcing on a per-transaction or small retainer basis is usually cheaper. For constant, high-volume visa and renewal activity, compare the annual cost of an in-house PRO's salary and visa against an annual PRO package, since at higher volumes an in-house hire can become the more cost-effective option.
Primarily DET, MOHRE, GDRFA, ICP, the FTA and Dubai Municipality. Depending on the activity, a PRO may also deal with KHDA, DHA, MOIAT, DTCM, RTA, Civil Defense or the Ministry of Interior.
Yes, this should be part of any serious PRO or compliance engagement: tracking WPS payment compliance, monitoring the company's Emiratisation quota against its headcount, and flagging the AED 6,000 minimum wage threshold and the Nafis subsidy of up to AED 7,000 per month where relevant.
Mainland residence visa allocation is tied to the size of the company's leased, Ejari-registered office, but it is assessed case by case by MOHRE and GDRFA rather than following a fixed published formula. The commonly quoted 1 visa per 9 square metres figure is a free zone convention and should not be treated as a fixed mainland rule.
Missed renewal and visa deadlines typically trigger fines and can affect a company's standing with MOHRE and immigration, including its ability to process new visas until the outstanding matter is resolved. A PRO provider's core job is tracking these dates so the deadline is never missed in the first place.
Indicatively 1 to 3 weeks for a mainland company, 2 to 4 weeks for a free zone company, and 2 to 5 weeks for a branch office. These ranges vary by bank, the company's activity, and how complete the supporting documentation is when the application goes in.
Within 3 months of incorporation, under FTA Decision No. 3 of 2024. Registration is mandatory even for a business that expects to owe nil tax. Corporate tax is 0% on taxable income up to AED 375,000 and 9% above that threshold under Federal Decree-Law No. 47 of 2022.

Get a fixed, itemised PRO quote

Priced against your licence, headcount and actual visa workload.

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Government fee and service fee shown as separate linesRenewal and visa deadlines tracked ahead of expiry
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